Who we are
School Specialists Ltd (SSL) of Unit 21, Dean House Farm, Church Road, Newdigate, Surrey, RH5 5DL is an independent insurance broker operating solely in the independent schools’ market. SSL comprises the trading companies SFS Group Ltd and SFS Trustees Ltd, a specialist trustee company used for the receipt of parent premiums and the payment of school fees insurance claims to schools.
How we obtain personal data
Details entered into our website when buying a policy, or obtaining a quote
Details entered onto an application form
Details provided in an email
Details provided over the phone
Details provided in claims forms and accompanying documents
In the event of a claim, third parties including medical experts, loss adjustors, solicitors and claims handlers
Types of data we may hold
The types of personal data we may hold and process are:
Name, address, other contact details (e.g. email and telephone numbers), gender, marital status, date of birth, occupation, family details including their relationship to you
For example - birth certificates (only required in the processing of a claim)
Information about you which we may need to collect in order to assess the risk to be insured and provide a quote. This may include data relating to your health.
Bank account details. Credit/debit card details may also be taken from you but these are never stored.
Information about the quotes you receive and policies you take out
Previous and current claims
Information about previous and current claims, which may include data relating to your health
Use and storage of information
We may use any information you give us for:
Establishing and maintaining communications with you
Arranging insurance cover
Administering your policy with us
Inviting renewal of your policy
Carrying out regulatory checks to meet our legal obligations
Keeping you up to date with information about your policy
Processing any claims on your policy
Your information will be held by us in both paper form and on our secure IT systems. We will make every reasonable effort to ensure all email communication is secure. This may include encrypting sensitive data. Please note that the transmission of data over the internet may still be incepted and we cannot be held liable for any loss of data transmitted to us electronically.
We will keep your personal data only for so long as is necessary and for the purpose for which it was originally collected. In particular, for so long as there is any possibility that either you or we may wish to bring a legal claim under this insurance, or where we are required to keep your personal data due to legal or regulatory reasons.
If you would like a copy of the information we hold about you, you can make a Data Subject Access Request. You will not be charged for this SAR and data will be released to you as soon as possible and no later than 28 days.
Keeping personal data accurate
We will endeavour to keep your information accurate and when you inform us of any changes we will update your information at the earliest opportunity. Please help us to do this by letting us know whenever there are changes to your personal data. If you are providing information about someone else you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purposes for which their personal data will be processed.
Sharing of data
In certain circumstances it will be necessary to share your data with other insurance market participants, for example insurers, claims handlers and loss adjustors. In these circumstances, only data relevant to your claim will be shared.
We may also need to share your data with professional advisors and auditors.
We do not sell, trade or rent your personal information and under no circumstances will your data be shared with third parties for marketing purposes.
Your rights and who to contact if you are unhappy
If you have any questions in relations to our use of your personal data, you should first contact our Data Protection Contact as below
Data Protection Officer
SFS Group Ltd
Unit 21, Dean House Farm,
If you are not satisfied with our use of your personal data or our response to any request by you to exercise any of your rights, or if you think we have breached the GDPR, then you have the right to complain to the ICO as below
Information Commissioner’s Office
To speak to an advisor email us on firstname.lastname@example.org or call us now on 01306 746 300